17 Days to start a new contract, and still waiting...

<p>I took out a new contract from Vodacom on the 4th of December 2016, thinking that tthis will make life easier, being able to do this from home. Little did I know that this would not be the case. After numerous struggles to receive the phone, I eventually had it in my posession. First problem comes in, the new phone requires a nano sim, yet the one delivered in the box was a mirco sim. This would normally be a minor set back, as one can easily get a new sim from any Vodacom shop. The problem came in that due to the fact that this phone was ordered over the internet, the new sim card had to follow the same route. 4 Days later and I was in possesion of my new sim card, which could fit into the new phone. I called Vodacom in order to activate said sim card and port my number (take note that the original number port request was put in on the 4th of December) The first number port was to take place on the 20th of December. The night of the 20th came and went, yet my old sim card was still active. On the morning of the 21st, I received an SMS that told me that the port will go through on 22/12/2016. I phoned Vodacom regarding this matter, in order to receive some clarity as to why the port did not go through on the original date. No clear answer could be given, only that there was a system error. At this moment I am reconsidering the contract as a whole, if this is the service to be expected for the next 2 years.</p>