IS
Ian S
1 reviews | Active since Oct 2010
26 Feb 2016, 09:07
17 days and counting - no outbound calls
This has to be the worst service I have experienced EVER. No one seems to be doing anything about our issue. Ricardo ( who apparently is a manager) Keeps giving excuse after excuse - Pretty much the same as Nathi. We have been trying to resolve this issue for 3 weeks now and we are no further with fixing the problem.<br> <br> We have contacted the call center 3 times .... and guess what ... NOTHING happens!!<br> <br> POOR POOR Service! I will certainly be change all my contract once they expire!!! <br>
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Vodacom's replyOfficial
26 Feb 2016, 13:51Hello IDC09,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply26 Feb 2016, 13:51
Official
Hello IDC09,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team