KC
Kathleen C

1 reviews | Active since Jan 2013

31 Jan 2018, 18:52

16 minutes of holding

Data bundle not activated after purchasing (because Vodacom fiber not working for 4 days - but that’ll be on the next complaint). Call to query and am put on hold by Keleabetswue for 16 minutes whilst she tries to figure it out.

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2018, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team