SG
Sean G
1 reviews | Active since Jun 2020
18 Jun 2020, 15:56
16 calls. 3 weeks.....
After many years of loyal Vodacom custom, its time to give up. 16 phones calls over 3 weeks to the business online call center and I still do not have a technician to come out to verify 4G signal strength . There it is Vodacom, I dare you, see if you can resolve my issue!!
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Replies (2)
Vodacom's replyOfficial
19 Jun 2020, 09:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jun 2020, 09:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Jul 2020, 15:10Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,
Vodacom's reply01 Jul 2020, 15:10
Official
Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,