NK
Nico K
1 reviews | Active since Nov 2014
02 Mar 2015, 15:25
150 minutes on hold for customer care
I have made 6 calls to the vodacom customer care line. The calls time out after being on hold for 30 min. I keep calling back only to be put back on hold and hearing the automated voice tell me how important my call is. <br> <br> If vodacom see this please call me i want to give you money! i will pay to pay you!
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Replies (1)Vodacom's replyOfficial
02 Mar 2015, 16:18Hello linico.nicokruge,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2015, 16:18
Official
Hello linico.nicokruge,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
