NK
Nico K

1 reviews | Active since Nov 2014

02 Mar 2015, 15:25

150 minutes on hold for customer care

I have made 6 calls to the vodacom customer care line. The calls time out after being on hold for 30 min. I keep calling back only to be put back on hold and hearing the automated voice tell me how important my call is. <br> <br> If vodacom see this please call me i want to give you money! i will pay to pay you!

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2015, 16:18
Official
Hello linico.nicokruge,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team