1 reviews | Active since Aug 2014
15 Years subscription, 1.5 Month arears & dereg
As I am feeling the pinch, I know Vodacom is too. However, the way my account was handled is sickening. And hear me today, as soon as my contracts expire, I am outta here. Long story short, I have had the same number for the past 15 years. Just migrated from contract to contract. I am using all 4 my sims in my small business. Not anticipating clients to pay as slow as they did in January, my debit order bounced... With the rimple effect, everything fell behind. In Feb I made arrangements to pay half, which I did. Then received a R7055.51 bill shocker. I forwarded the query to accounts. With the big amount, obviously way outta budget bounced again. On 13 April 2016, received a goodwill notice, thanks Maxwell, of a credit being passed. However, my line has been deregistered even before that. I am a small business, my number is my money. Without it, I am crippled. 15 Years of good payments and Vodacom deregisters me after 3 Defaults. I am up and running again, I am sure any other provider will welcome a R5000 pm client. I am sure someone could've been paid my subscriptions just to work out better plans for high paying customers.
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
