TP
Thee P

1 reviews | Active since Sept 2020

05 Oct 2020, 14:10

1.5 months waiting for Fibre. Worst custmore service!

So one and a half months later Fibre gets connected. Tried calling call Centre.. Waited 30min for operator.. Got **** to about it being activated.. Call again, 24min later, Next operator says it hasn't been activated.. Typical pathetic usual lies from the telecom provider with the worst customer service! I can understand now why so many people are walking away from vodacom!! In my previous hello Peter post vodacom said that somone would get hold of me regarding my query... What a joke, nobody did. Absolute waste of time and money!!

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2020, 14:17
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team