14day data bundle expired after ONE day

<p>On the 20/04/2017 at 06:58 I bought a 1gig bundle which showed it will expire at midnight on the 03/05/2017. Yesterday I tried making a call and saw my airtime was R0. I checked my detailed balance and saw my data bundle was not there. I called customer services at 16:00 on 21/04/2017 and I was told my bundle expired the morning of the 21st. Which meant that through the day it was consuming my ****** airtime. The amount of data that was left before it was "expired" was +970mb. I was promised that I would be reimbursed with R99 so that I can purchase my 14day 1gig bundle again and was told to put off my mobile data so that it would not use the promised R99, which I did till now. 4 hours later still got nothing and called in again and was told that the solutions department staff that can credit my account will only be back on MONDAY (24/04/2017). This is not acceptable. What the hell am I supposed to do for the rest of the weekend? Buy more airtime for my flexi contract? And what about my airtime that got used up because vodacom forfeited my data which was still supposed to be valid for 2 weeks. The customer agent said there is nothing they can do about my airtime. The agent I spoke to, after couple of attempts because my line was cut whenever I get put through, was Zakhele Msimanga and Ref: 1- ********** ********** .</p>