KE
Kazlen E
1 reviews | Active since May 2011
06 Jun 2024, 14:09
144 Hours still NO WIFI this is ridiculous
My fiber was meant to be connected on the 1st June to date nothing everyday every call center agent every message says 24 hours and its bee 144 HOURS still nothing. I can rather go to MTN Home WIFI plug and play, but of course I am locked in for 24 months and will have to pay for a full month although I didn't get to use it yet, this is ridiculous
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Vodacom's replyOfficial
06 Jun 2024, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2024, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team