1 reviews | Active since May 2015
14 working days my foot!
On the 17th of October 2017,I received an sms confirming that my ***** query had been investigated and a refund request would be processed within 14 working days.
I have not received any monies in my cheque account or any further feedback.
The ref no's are ERM ********** / ERM ********** .
I would appreciate the courtesy of feedback with regards to my query and the status of my refund please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Robyn
Kindly be advised feedback has been sent to you via email.
Regards,
RJ
Dear Robyn
Kindly be advised feedback has been sent to you via email.
Regards,
RJ