TJvV
Theunis Janse van Vuuren

1 reviews | Active since Jul 2012

05 Sept 2017, 14:35

14 Out of Data SMS in 30min

Good day,

I have received 14 SMS's saying 'You have insufficient funds for Data refill' in 30 min. I keep receiving them and it is a huge irritation

0
Replies (2)
Vodacom
Vodacom's reply05 Sept 2017, 14:48
Official

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Sept 2017, 16:43
Official

Dear Theunis,

Thank you for taking my call.

As discussed, you've confirmed your query is resolved.

I do apologise for the inconvenience caused.

Regards,

UW