1 reviews | Active since Aug 2012
14 out of 20 Days this month I have had no Vodacom Service
From the 1st to 12 December, I had no Vodacom service. On the 12 December I received a sms confirming that my "full admin lock has been activated". I then get another sms confirming that my quotation has been processed with order number 1- ********** ********** , where after my service was reconnected. Now exactly a week later, yesterday, Tuesday 19 December, again my service has been terminated. I cannot make or receive calls, even the 082111 number. I have no idea where to from here - How is it possible that an organization the size of Vodacom can remain in business if this is how they treat their customers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS