1 reviews | Active since Sept 2021
14 days to resolve what you did in 10 min at my expense ?
Ridiculous !
On the 23rd of August, i was sold a migration from my package that i was happy with to a new offer because "YOU WERE SELELCTED" and so forth.
Because this seemed to good to be true, i asked the sales rep to confirm numerous times: Is this the price , please confirm ? yes sir This is not a new package ? No sir This will only be for the remained of my package ? Yes sir.
The 1st months invoice 5 days after this was discussed is 200 rand more than what was discussed and agreed. My termination is 22 000 rand, because this is a WHOLE NEW CONTARCT.
Now that i want to take this further through legal or ombudsman. I cant have my recording ? How ?
4 days with no one calling me back AND 7 to 14 days before i may have the recording ?
THIS IS HOW YOUR SERVICE SHOULD BE !
It is sad that we need to go through public channels to get noticed.
BUT
Thank you for assisting in resolving this matter.
back to 5 STARS
THIS IS HOW YOUR SERVICE SHOULD BE !
It is sad that we need to go through public channels to get noticed.
BUT
Thank you for assisting in resolving this matter.
back to 5 STARS