1 reviews | Active since Dec 2016
14 day turn around time to investigate identity theft
<p>I don't believe that it takes 14 days for vodacom to get to me with something for ***** allegations on their side. Vodacom stole my identity and tells me that it will take 14 days to respond...vodacom's negligence takes the 14 days to start investigating while the ***** and identity theft took seconds....unbelievable </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Automatic replies will not help
Automatic replies will not help
Good Day Palesa Moodie
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please be advised, this incident will due to duplication.
We are attending to it on your earlier post.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Palesa Moodie
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please be advised, this incident will due to duplication.
We are attending to it on your earlier post.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support