13-Januar 2021

I requested for my Fibre to be moved as i was moving to a new place on the 8th of Decembe and was told it will take 30 days to be actioned i was send a move form and was told to reply back of which i did i called again late december the lady told me again of 30 days turn around time and confirmed again that she can see my request ticket last week i called again the gentlement who assisted told me he was logging an escalation for me no one contacted me after that yesterday called again and spoke to the team leader by the name of Kagiso promised to escalate and call me back of which he called me back to tell me that he hasnt received feedback from escalation department today i called again and i was told kagiso will contact me i'm still waiting its over a month now and loosing on my business as i do not have access to Wifi