12months and still Vodacom dont cars

This matter of which I am constantly **** to as it the Matter is ongoing since 0ctober2017 , just a matter interest, the problem is with VODACOM 3G TAB some of my scripts are hand written to take the names to whom I spoke and never came back to me. Well when you call in they say" for security reasons, this call MIGHT be recorded. I sure hope so cause next step forward. I will you my handwritten names, date and time I even emailed the screenshots. I am received another stating the AR ....number and the matter is closed , then they got the audacity to install a Booster. That didn't help and they asked me ask 5 Vodacom if they also experience the problem. My reply was " does your supervisor know how you speak to clients. He interrupted me and said why don't i use another network.