PP
Poobalan P

1 reviews | Active since May 2013

19 Nov 2016, 12:54

12k Data Bill...are you kidding me?

<p>I have just been handed a R12000 plus data bill from Vodacom. No stop on the line, no warning...nothing.</p> <p>Trying to call you is a mission as it took me 43 minutes and counting and still no answer. Eventually I had to pay it because you suspended my line. I am disputing this amount because its wrong to do this to ordinary citizens.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2016, 06:04
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Vodacom
Vodacom's reply24 Nov 2016, 07:52
Official

Morning Mr Pillay,

Great your query has been resolved.

Regards,

Cassandra