DN
Duduzile N

1 reviews | Active since Dec 2018

03 Feb 2020, 14:19

****

I am sad, disappointed and outraged by this network. I have been nothing but a loyal customer paying my contract even when times were hard. When I lost my job and could not afford to pay the last 2 months of my contract not only did I not get the benefits (that I understan) vodacom proceeds to cut off my number. This is not the 1st contract I've had and never did I receive such treatment from cell c. Not only is that number on my cv of witch I've been using so I can pay this debt it's been my number 4 2 years. Vodacom is so spiteful I'm disgusted. Never again

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2020, 16:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team