aN
andile N

1 reviews | Active since May 2018

30 May 2018, 16:55

***9

I wrote a review about Vodacom yesterday ,concerning my phone and I received a call from this number,082 275 97 around 3:19pm that they will look into the matter and call me back ,today morning 10:08Am received a call from Vodacom shop in green stone to come fetch my phone , I went there today 04:00 and the phone was taken back for repairs. Can Vodacom do something about this or just cancel the contract ! Cause am paying for a phone that I don't have and Vodacom fails to deliver or live up to their promises.

0
Replies (1)
Vodacom
Vodacom's reply31 May 2018, 09:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,