12 Month Contract Binding for 24 Months

I must say after being a Vodacom customer for many years and advocating them being beter than the rest I am very disappointed.<br> <br> One year ago I singed up for a twelve month 4g contact via their online store, after one year of very good service I decided not to extend the contact but cancel it, only to find out that I am being penalized a R1000 for early cancellation.<br> <br> After spending 4 hours plus receiving very good and VERY VERY bad service (have recordings to proof time and quality of service), no one can give me a definite answer about why I am being penalized, and no one can help me to remove the extra R1000 of my account.<br> <br> Now I am left with only one alternative and that is to post it on a public forum to see if anyone can assist me, I have exhausted all other channels expect for going into a store.<br> <br> Regards<br> Pieter Meyer <br> <br> <br> <br> <br>