TM
Thabani M

1 reviews | Active since Nov 2021

23 Nov 2021, 14:11

12 days of Very Bad bad bad bad service from Vodacom

I had 12 days of bad service very very very very bad service (on something that a social media person resolved in a matter of hours by listening to me) from Vodacom, spent over a R1000,00 on calls and a little over R600 on data excluding the full instalment they will be taking this month end.

Only the Vodacom says we apologize for inconvenience our service consultants will be in touch but this never ever happened.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2021, 09:09
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team