12 Accounts of ***** / Identity Theft

Item: Vodacom
Rating: 1
Author: Andreas B

This will be my third Hello Peter attempt to get this matter resolved. Once i place my review its met with an automatic response from Vodacom stating that someone will be in contact with me shortly..

This never happens. My uncle a renowned Journalist said that he will right a story about this if the matter isn't resolved soon and then I will also lay ******** charges.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Dec 2017, 11:55

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply04 Dec 2017, 11:55

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Andreas B's updateReviewer Update

10 Apr 2018, 08:15

Vodacom has done absolutely nothing to help me . They are party to the ***** and its easier for them to silence the individual than take responsibility. ***** still on my name. Yet they still debit me.. if i stop paying they black list you.

Andreas B's update10 Apr 2018, 08:15

Reviewer Update