HS
Hilde S

1 reviews | Active since Nov 2016

18 Jan 2017, 15:29

118 CALLS - 4 HELLO PETER COMPLAINTS - AND NO FEEDBACK

<p>VODACOM. YOU HAVE TO BE KIDDING ME? I LOST IT YESTERDAY WITH YOUR RUDE, INCOMPENTANT SERVICE AGENT. I USED FOUL LANGUAGE. I CANNOT TAKE YOUR LACK OF FEEDBACK OR CONTACTING ME . I JUST RECEIVED ANOTHER SMS WHEREBY YOU ARE INFORMING ME OF THAT I AM IN ARREARS!!!</p> <p>THE INVOICE WILL BE SETTLED WHEN YOU BILL ME FOR THE CORRECT MONTHS.</p> <p>GET YOUR FACTS STRAIGHT LOOK AT MY 2ND HELLO PETER COMPLAINT.</p> <p>BY THE WAY WHICH YOU DID NOT RESPOND TO.</p> <p>BY THE WAY THE 3RD HELLO PETER RESPONSE N- NO FEEDBACK</p> <p>I AM NOW ENDING ALL CALLS - IN AND OUT. YOU WILL GIVE ME FEEDBACK IN WRITING FOR WHEN I SUE THE HELL OUT OF YOU!</p> <p>GET ME THE CORRECT INVOICE</p> <p>AGAIN IF YOU CUT MY LINE</p> <p>1. YOU IMPACT MY INCOME</p> <p>2. ENDANGER MY LIFE - NO COMMUNICATION</p> <p>3. ENDANGER MY CHILD'S LIFE - NO COMMUNICATION</p> <p>THANK YOU FOR TREATING A LOYAL CLIENT LIKE ****. YOUR STAFF IS RUDE AND AS I SAID ON THE CALL YESTERDAY UNS****ED. READ MY REQUEST TO YOU AND RESPOND TO ME IN WRITING. I CANNOT SPEAK TO YOUR STAFF. YOU BRING OUT THE WORST IN ME.</p> <p>GET MY QUERY RESOLVED!!!!</p> <p>OMBUDSMAN - TOMORROW MORNING. I AM F*** DONE WITH YOU!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2017, 16:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team