WG
Willem G

1 reviews | Active since Aug 2014

01 Feb 2016, 17:16

111 no service

Phoned vodacom call centre on 111 this afternoon. Held the line for 57 minutes without being put through to any operator. After 57 minutes my call was disconnected. This is bad service that we pay a lot for.I am not interested in 'high call volumes' excuses. Vodacom is a big company and should employ more people.

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2016, 20:05
Official
Hello willem144,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites