BW
Brenda W

1 reviews | Active since Nov 2010

17 Dec 2015, 05:44

*111# Data bundles not working again!!!!!!

I loaded a 1Gb data bundle on the 14th December and got the necessary sms to say that the bundle had been successfully activated. When I checked *111# my balance still shows unchanged. I loaded another 500mb last night and got the same issue. When I wanted to check my balance vis My Vodacom it was unavailable and the facility via *111# also unavailable.<br> <br> Please urgently look into this matter. I am sure my account has been debited but not my balances. Not the first time!!!!!

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 07:18
Official
Hello BMW123,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team