BW
Brenda W
1 reviews | Active since Nov 2010
17 Dec 2015, 05:44
*111# Data bundles not working again!!!!!!
I loaded a 1Gb data bundle on the 14th December and got the necessary sms to say that the bundle had been successfully activated. When I checked *111# my balance still shows unchanged. I loaded another 500mb last night and got the same issue. When I wanted to check my balance vis My Vodacom it was unavailable and the facility via *111# also unavailable.<br> <br> Please urgently look into this matter. I am sure my account has been debited but not my balances. Not the first time!!!!!
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Replies (1)Vodacom's replyOfficial
17 Dec 2015, 07:18Hello BMW123,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply17 Dec 2015, 07:18
Official
Hello BMW123,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
