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Sean C

1 reviews | Active since Jul 2011

26 Sept 2015, 19:32

11 times and still no port

I have been with Mtn for over 15 years and have now decided to port to Vodacom only due to Mtn poor signal in my area.<br> <br> I have been back to the Vodacom shop 4 times and have spoken to 4 different people in the Vodacom port department and phoned the Voda helpline on 3 occasions as well as tried online chat help 4 times.<br> <br> They have still not switched me off from MTN. after 6 days after being told it would take max 1 day.<br> <br> Great start to joining your network---NOT.

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Replies (1)
Vodacom
Vodacom's reply27 Sept 2015, 09:16
Official
Hello BIGD,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team