1 reviews | Active since Feb 2011
11 Days and still cant log in
<p>I have logged numerous calls with Vodacom data support and nothing - when i ask for feedback the only answer i get is someone with call you in 24 to 48 hours. Then no one does. I have had to explain my story several times over and now because i couldnt use the app/website to get the Feb double data deal because i didnt get any feedback im a tad annoyed. What must i do just to be able to log in? </p> <p> </p> <p>S4-NCY20-04ZAR & S4-NC164-4LWV</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. The Engineering Team confirmed that they are attending to the matter and will provide an update as soon as possible.
As a gesture of goodwill, I loaded 1GB data on your number at no cost.
Kind regards
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. The Engineering Team confirmed that they are attending to the matter and will provide an update as soon as possible.
As a gesture of goodwill, I loaded 1GB data on your number at no cost.
Kind regards
Vodacom Consumer Website Team
1 GIG maar when i loaded this data on abotu 4 of my numbers to just survive. I moved to a new place and theres no infrastucture here for any adsl.. i use 300GIG a month and you apologize with 1 gig... its now the 19th.. and still no log in? Can it be this bad?
1 GIG maar when i loaded this data on abotu 4 of my numbers to just survive. I moved to a new place and theres no infrastucture here for any adsl.. i use 300GIG a month and you apologize with 1 gig... its now the 19th.. and still no log in? Can it be this bad?
its been almost a month now and still no one can get back to me.. can this not be escalated?
its been almost a month now and still no one can get back to me.. can this not be escalated?
this does not help at all - sending me an sms saying my profile is now sorted i must just re-register - this does not work! can someone please urgently assist as its almost a month now - this is all i get.. ref Customer care Reyaad Soeker??
this does not help at all - sending me an sms saying my profile is now sorted i must just re-register - this does not work! can someone please urgently assist as its almost a month now - this is all i get.. ref Customer care Reyaad Soeker??
This email address is linked to a different profile. Change email OR Link another number now
or This ID is already linked to a different profile. Link another number now. i only have one ID!?
This email address is linked to a different profile. Change email OR Link another number now
or This ID is already linked to a different profile. Link another number now. i only have one ID!?
please guys!! Please can someone now call me – all I get daily now is your profile is deleted register in 24 hours… its been a month!!! I still get below error that i am registered bla bla.. i cant do nothing on my account and bought 1gig bundles now on all my numbers - losing out on the special because no one can fix a simple profile.. you can check all my numbers i had to now self load..
please guys!! Please can someone now call me – all I get daily now is your profile is deleted register in 24 hours… its been a month!!! I still get below error that i am registered bla bla.. i cant do nothing on my account and bought 1gig bundles now on all my numbers - losing out on the special because no one can fix a simple profile.. you can check all my numbers i had to now self load..
Hi,
Again i still cant log in! i have done the 24hour wait.. the 48hour wait even the 1 week wait and still cant register? Why is this. Really guys serious help now!
Inline image 1
Hi,
Again i still cant log in! i have done the 24hour wait.. the 48hour wait even the 1 week wait and still cant register? Why is this. Really guys serious help now!
Inline image 1
i am just not winning - i give up.
i am just not winning - i give up.
Hi,
We ar now officially on month 3 and still no one can fix this - please do not contact me and say the backoffice/technical department/ISD department is fixing this. thats a call i have been receiving for 3 months. Please also dont call me and apologise saying someone is working on this.
I need this fixed - why is there such a delay? 3 months? Is the normal turn around time to have a small app fixed?
Now really annoyed - i have been more than patient enough
Hi,
We ar now officially on month 3 and still no one can fix this - please do not contact me and say the backoffice/technical department/ISD department is fixing this. thats a call i have been receiving for 3 months. Please also dont call me and apologise saying someone is working on this.
I need this fixed - why is there such a delay? 3 months? Is the normal turn around time to have a small app fixed?
Now really annoyed - i have been more than patient enough