KK
Keamogetswe K

1 reviews | Active since Jun 2025

10 Aug 2025, 10:08

10gigs of Data running out in one day without a warning message!

Vodacom is such a pain service provider, My Edu bundle was loaded on the 8/8/2025 and I started using my data on the 9th as where I stay there’s wifi. I therefore got a warning message that I have less than 10gigs and that was in the morning of the 9th of August and then around 13:00pm in the afternoon I was sitting on Zero kb I didn’t even use the data bundles. I called Vodacom this morning 10/8/2025 and the lady said it could have been available still but She’s checking. She went on the data usage and named the regular apps that I use but there is no subscription. This is my school bundle and they can’t even replace it!

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2025, 11:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team