10GB once off false advertising

<p>We have upgraded in Nov 2016 with an added once of 10GB data that was supposedly to be added and advertised to the new contract. It is almost 3 months and 3 emails later, with no response and still no 10GB data.</p> <p> </p> <p>It is clear that no one is willing to help and was complete false advertising, of which I trusted that the 10GB will be there, I used it only to notice in Nov that I suddenly had to pay out of bundle rates and cost me a lot more.</p> <p> </p> <p>Terrible how these cell phone network companies mislead and steel from you, and without any one caring when you email them or try and contact them.</p>