AS
Andrew S
1 reviews | Active since Mar 2009
10 Jun 2024, 06:53
*******
In May I was paying R2606.28 a month. They then phoned me about migration and that I would get extra benefits for my money ... I am now paying R3017.67. I want them to change the schemes back to how they were otherwise I will take legal action, because they told me that it won't affect my account. I could have got a new contract with the difference. This is unscceptable.
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Vodacom's replyOfficial
10 Jun 2024, 07:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2024, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team