***9 Jo number

As per your respond the supplier still insist that I damage the charging socket<br> <br> Before I collect my phone from repairs, can they make sure that the software on that phone is working fine because before the charging socket get damage I was still struggling with the phone software that they did on my phone, I couldn't retrieve my contact that was saved on the blackberry protector. I could not even connect to internet use my BIS. can they sort it out and give it back as it was before I took it in for repairs that's what I'm asking.<br> <br> they are many ways to charge the phone but I want my phone on a working condition, they can leave the charging socket and test that the software is fine. let them run there test before I collect and notify me that is working fine ill be happy<br> <br> Thank You<br> <br> <br>