SU
Simone U

1 reviews | Active since May 2024

15 Jan 2025, 15:10

10/10 for Lee Warren

I received the best service from Lee Warren. She gave me a call yesterday with regards to my upgrade. She was so patient and gave me a few options to consider, she also gave me all of the information that I could've needed to make an informed decision. I asked her to call me at 11 o'clock this morning so that I have time to take everything into consideration before making a decision. At exactly 11:05 I received a call from Lee, we just recapped what we spoke about yesterday and she handled the rest. Thank you for your amazing assistance Lee! It was a pleasure to deal with you.

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2025, 10:02
Official
Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Kind regards Vodacom Consumer Website Team