rL
regan L

1 reviews | Active since Aug 2010

04 Sept 2015, 10:34

100mb of data is actually 70mb

i have on numerous occasions purchased i have converted airtime into data or purchased data via my mpesa account. i however always find that when purchasing a 100mb bundle I download content for +- 70mb and the bundle is depleted. yesterday i had to purchase 200mb in order to download 99.1 mb of data. <br> can you please give me detailed feedback on this query other than telling me about background apps running because its definitly not that.

0
Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 12:45
Official
Hello regan louw,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM