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gugu S
1 reviews | Active since Sept 2011
30 Nov 2018, 11:56
100mb finished in 5minutes, on just one website? how is that possible?
On the 18th of November I loaded 100mb of data at 17:31 and by 17:39 it was finished. how is that possible while i only went to gumtree to search for places to rent? Nothing was downloaded...nothing! this has happened before and not even once but i am always refunded my data. And suprisingly this time around i used my data accordingly. This is totally pathetic and unacceptable and I will be buying another ****le for another network. this is very frustrating. I will never recommend Vodacom to anyone!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Nov 2018, 15:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Nov 2018, 15:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Dec 2018, 13:13Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply03 Dec 2018, 13:13
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom Consumer Website Team