LW
Lyn W

1 reviews | Active since Oct 2010

23 Apr 2018, 08:08

100gb hook up -

What is with this 100g hook up - you buy airtime or data bundles from the app and you are supposed to get 20 additional entries but twice now nothing... *******. i wonder if anyone ever wins this 100g prize

0
Replies (2)
Vodacom
Vodacom's reply23 Apr 2018, 08:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Apr 2018, 12:05
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,