1 reviews | Active since Jan 2014
1000 RAND OWED TO ME HAS NOT BEEN PAID
<p>I have a number of problems with Vodacom, which I have sorted out from my side.</p> <p>But after following up nothing has been done.</p> <p> </p> <p>3 weeks ago, I was told I would be refunded with R1000 owed to me. After three weeks, I call back and the refund has not even been sumbitted!!!</p> <p> </p> <p>2 weeks ago I app**** for re-activation of my account, I went to the store, got a sim swap, filled in documents, I waited 2 weeks for my re-activation. It has still not been re-activated and I have not recieved a reference number, so I need to go through this whole process again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
