PP
Private P
1 reviews | Active since Apr 2021
07 Sept 2022, 13:21
100% incompetence
Vodacom is trash, I have been holding on the line for over an hour trying to speak to a consultant. Trying to resolve an issue they caused with their incompetence they keep on doing same mistake every month that leaves me with an overdue account. DO NOT WASTE YOUR TIME TAKING VODACOM CONTRACT!
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Replies (2)
Vodacom's replyOfficial
07 Sept 2022, 15:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2022, 15:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Sept 2022, 17:52 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you were in contact with the relevant team today and was assisted with regards to account query. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2022, 17:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you were in contact with the relevant team today and was assisted with regards to account query. Regards Consumer Website Team
Best regards,