AM
Ayanda M

1 reviews | Active since Aug 2014

18 Aug 2021, 12:47

100 gig all gone

100 gig in less than a week . I mean .. With telkom with the same usage as my current . I spent 80 within a space of 2 and a half week. But with you guys .. 60 gig was gone in a space of three days. I tried to preserve the remaining data so i dont over use it . But still its all gone . I checked my data and I was told that i Didn't subscribe to streaming but how can one buy 100 gig not to stream . I have never received a call to activate the subscription. some one better call me . i wont accept 100 gig gone in a space 5 days. haai suka maan . I never learn.

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2021, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team