JD
Johannes D
1 reviews | Active since Aug 2015
31 Aug 2015, 14:16
10 hours left and all my account is wiped.
During August I upgraded my account which will start just after midnight 1 September 2015.<br> Vodacom wiped ALL my airtime left where I still have 10 hours left on my old contract.<br> I have been ******!<br> Anybody else experienced the same? (Did phone Vodacom the accounts lady kept on asking my account number after I have basically given my all my info except my shoe size... But no, she cannot help me.)<br> So Vodacom, are you going to give me back my money owed?
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Vodacom's replyOfficial
31 Aug 2015, 16:00Hello JoeDreyerPeter,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply31 Aug 2015, 16:00
Official
Hello JoeDreyerPeter,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM