1 reviews | Active since May 2010
10 Gigs Promised and Not Delivered
<p>I recently upgraded my phone on my vodacom contract to a Samsung Galaxy s7 edge and this deal comes with a once of free 10 gigs of data valid for a month from Vodacom as stipulated on the promotion pamphlet.</p> <p>Since my upgrade I have had to go to the vodacom shop atleast twice a week for the past 3 weeks to follow-up on why the 10 gigs of data has not been loaded.</p> <p>At the moment the call centre agent has now indicated that on the system it shows that the data has been loaded however this is not reflecting on my side.</p> <p>I don't know what the way forward is, and this is very frustrating, I would like to recieve what was promissed to me.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
