SN
Saras N

1 reviews | Active since Mar 2017

20 Mar 2017, 12:04

10 Gigs Of Data Not Recieved as Stated in Contract

<p>I recently upgraded my contract with vodacom. I chose a contract that was advertised that stated once off 10 Gigs of data free with contract. I have contacted call centres, emailed back and forth with customer care, even went in to Mall of the South Vodacom store and still havent recieved any help. It seems like everyone at vodacom must passes the buck. I have multiple contracts with vodacom and I am now willing to move them all to the opposition. This has been going on for over a month. </p>

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team