10 Gigabyte Bundle

Item: Vodacom
Rating: 1
Author: Johan S

Purchased a 10GIG data bundle for 30 days. After about 2 days and not much usage I got a "data is at 700mb" message, which could not be possible. What happened? Will you be able to give me back the data?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Aug 2017, 09:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Aug 2017, 09:01

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

22 Aug 2017, 12:44

Dear Johan,

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

Best regards,

Vodacom's reply22 Aug 2017, 12:44

Official

Dear Johan,

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

Best regards,

10 Gigabyte Bundle

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