1 reviews | Active since Jan 2017

12 Jul 2017, 01:43

10 gig data gone in 8 days?!?!

<p>I'm still waiting for vodacom to explain to me HOW 10 gig of data can just be depleted from my WiFi router in 8 days. I've had this router since December and this is the first month my data is gone in 8 days. And I have my background data restricted except on night owl so don't even try that move. I need an explanation. You are seriously getting ridiculous now. I called the 111 number on Saturday and got promised a call, I've been patiently waiting since and still nothing. What the hell happened to my data?!?! </p>

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Replies (3)
Vodacom
Vodacom's reply12 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Jul 2017, 09:18
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

's update14 Jul 2017, 10:04
Reviewer Update

I just checked. All is well. Thank you.