1 reviews | Active since May 2017
10 days of struggle - still no phone!!!
<p>@vodacom @vodacom111 Fuuuuuuuck - how is it possible that after 6 visits to 3 different #Vodacom stores, 2 replacement sim cards, 14 hours on hold via the "No-Helpline" and 10 fecking days that i STILL don't have a functioning cellphone after mine was ******? The latest advice via the call centre - eh, i don't know, go in store....I could **** someone. Needless to say the bill was still forthcoming - crac****</p> <p>Uninformed call centre staff, frustrated and mostly *********** instore staff, and an IT system that is notoriously "offline" i can't imagine why these jokers are still in business!!! Taking the lot of us for a ride i suspect!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
How is it possible to contact me via Whatsapp when the problem is a PHONE THAT IS NOT WORKING!!!!! I await your call with baited breath
How is it possible to contact me via Whatsapp when the problem is a PHONE THAT IS NOT WORKING!!!!! I await your call with baited breath
