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Pieter R
1 reviews | Active since Mar 2019
15 Nov 2025, 18:35
10 days no fibre!!!
10 days no Fibre, I phoned today to find out whats going on the lady couldn't solve the problem said Ill receive an email as she will submit it to a technician, still waiting on that email. So in fact im paying for nothing as they will not reduce my monthly fee because I didn't have internet for 10 days going on 11. Great service ne
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Vodacom's replyOfficial
16 Nov 2025, 10:50 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2025, 10:50
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
PR
Pieter R's updateReviewer Update
19 Nov 2025, 12:06Thanks to Deon my issue got resolved, it is unfortunate that people need to complain and only after that you get competent workers like him. He got things done and phoned me everyday to keep me updated till it was sorted. They need more people like him there.
PR
Pieter R's update19 Nov 2025, 12:06
Reviewer Update
Thanks to Deon my issue got resolved, it is unfortunate that people need to complain and only after that you get competent workers like him. He got things done and phoned me everyday to keep me updated till it was sorted. They need more people like him there.