1 Year dispute and 2nd review for the same issue

After writing my first complaint on 6 Jan 2026 on Hello Peter - just mentioning this complaint has been brought under Vodacom's attention for more than a year now - WITHOUT ANY RESOLUTION,

Vodacom reacted very fast and promised me that the problem is sorted, they gave me a credit on the previous months mistake invoice, Guess what? the same content reflects on my new invoice - Purchased content of R579 after we followed the cancel steps for probably 100 times and a promise from Vodacom they would request IT to look at it cancel the content !!!!!