1) We paid all arrears on friday 08th May 2026

1) We paid all arrears on friday 08th May 2026. We called them and went to quiry that the line was down. We were promised that our fiber will be working in two hours. It did not. We called again later and were promised that it will be up in 24 hours this time. On saturday the wifi still did not work. On Saturday afternoon and we were promosed another two hours for the wifi to be up. It did not. On monday morning we called them again because my wife have assignments to do, exam to prepare for and I have work to do at home. Since Tuesday the agents on the vodacom customer service have been claiming that there is a outage in our area and making us wait 24 hours *everytime we called everyday* . We called metro fiber that use AI to report problems. We also were promised several times since tuesday to have our problem resolved over 24 hours turn around time. The problem is still persisting. We still do not have internet.