1 reviews | Active since Jul 2018
1% VAT increase changes my contract agreement
Vodacom is continuously debiting my account with different amounts , every month my contract increase when u call their call Centre they will tell u its 1% VAT increase, How can a contract of R299.00 per month increase to R371.00 after year of having a phone. the phone is 1 year old and I don't understand how its value appreciates. how can 1% of VAT increase be equivalent to 71.00 . This is really bad service because they don't even contact you and let you know.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
