EE
Erica E

1 reviews | Active since Nov 2022

26 Aug 2023, 13:09

1): Their Vodapay app is the PITS!! Always a delay when trying to buy a bundle of either data or voice time

1): Their Vodapay app is the PITS!! Always a delay when trying to buy a bundle of either data or voice time. 2): Vodacom advertisers that if you purchase a bundle on Just 4 U for R20 or more, you will receive 45 vodabucks and that must be before 27th August 23....I bought the bundle and up until this hour I have not received my vodabucks!! I AM SO DISGUSTED WITH THIS SERVICE PROVIDER!

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2023, 16:26
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team