EE
Erica E
1 reviews | Active since Nov 2022
26 Aug 2023, 13:09
1): Their Vodapay app is the PITS!! Always a delay when trying to buy a bundle of either data or voice time
1): Their Vodapay app is the PITS!! Always a delay when trying to buy a bundle of either data or voice time. 2): Vodacom advertisers that if you purchase a bundle on Just 4 U for R20 or more, you will receive 45 vodabucks and that must be before 27th August 23....I bought the bundle and up until this hour I have not received my vodabucks!! I AM SO DISGUSTED WITH THIS SERVICE PROVIDER!
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Replies (1)Vodacom's replyOfficial
26 Aug 2023, 16:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2023, 16:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
