1 Star Vodacom Service Has Become Pathetic

I will not use Vodacom ever again. Terrible service! I tried canceling my new phone contract within the 14 days as stipulated. No response on email. As discussed on the phone on 30 July nobody has collected the phone. I will contact consumers act because my calls have been recorded along with their unhelpfulness. Been with vodacom for years and how can I use a phone where my car insurance crash detection app won't even work and Vodacom doesn't care or keep me updated. Also order a wifi ****le which has not arrived in a month of ordering it. Pathetic service.